Connect customers to what they care about
Deliver innovative 5G and digital services over your network, or with partners. Understand your customers, then give them the experiences and bundles they desire most.
Connect with B2C and B2B customers
CSG Encompass
CSG Xponent Ignite for Telecommunication…
Revenue Management & Monetization
CSG Advanced Convergent Platform™
Increasing revenue starts with improving CX
CSG Xponent
CSG Xponent Ignite
CSG Communication Design & Delivery
Customer Experience Solutions
Deliver omnichannel communications at scale.
For telecommunications companies, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-driven notifications that propel customers to act.
The CSG Advantage for CSPs
Becoming future-ready in telecommunications requires not only best-in-class platforms for digital commerce and CX, but also a trusted telco expert to provide them. With CSG, you get it all.
- Partner with the complexity experts
- Uncover new business opportunities
- Transform on your terms
- Streamline processes with a single vendor
Reduce Bill Shock and Confusion
Customers don’t expect the unexpected – when their bill changes, they want to know why. Guide them through their bill with generative AI-driven personalized explanations. All they have to do is click.
Work better with every partner
CSG Encompass Digital Partner Management
CSG Digital Wholesale
CSG Interconnect
CSG Assure
Help your workforce help subscribers
Optimize every aspect of field service—from technician dispatch to reporting workforce metrics—with cost-saving solutions tailor-made for cable.
Hands-on support when you need it
Get the greatest ROI from your digital transformation with a global services team. Because we know our solutions better than anyone, we’ll get you up and running quickly. Plus, with our expertise, you’ll reduce the time and money that would be required to build, train and manage internal teams.
- Partner with the complexity experts
- Uncover new business opportunities
- Transform on your terms
- Streamline processes with a single vendor
Ready to become a digital service provider?
De-risk your digital transformation with CSG. We’ve helped leading telcos realize real-world outcomes like reduced opex and improved retention.